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  • How does it get installed?
    First and foremost SEEK AN EXPERIENCED STYLIST. Extensions need to be installed and removed by an expert. Although the extensions are safe for you hair, damage can absolutely be caused during install or removal. Tape-in hair is applied to the root of your hair as a "sandwich". A 2-3" piece of extension is stuck to a thin slice of your hair, and another piece of extension is stuck on top, creating an extension sandwich with your hair in the middle. This allows for a "hinge" flexibility with added movement, and grows out smoothly with your natural hair. Weft hair is applied to the root of your hair in beaded rows. Most babes have 1-2 rows, and the extension is one long piece all the way around your head creating the row. Microbeads are clamped safely onto your hair at the root, from one side to the other roughly 2" apart. The length of weft is then sewn by hand with durable thread onto the beads - not your hair. This method allows for less bulk, a smooth blend, ability to add more weft, and a smooth grow out. Keratin hair is installed using the "cold fusion" method. Ultrasonic cold fusion is similar to hot fusion but different in one key aspect - it doesn’t use heat. It works because of keratin - a surprisingly common protein. Keratin is found in the form of skin, nails, and hair, and is used to make an adhesive that is then placed in your hair to attach small sections of hair extensions. The keratin used is colour matched to your hair, making it blend incredibly well.
  • How often do I need my extensions moved up?
    It all depends on your preference! But for a guideline typically tape-ins are moved up after 3-5 weeks, a weft can last anywhere from 8-12 weeks, and keratin extensions typically last 3+ months before needing to be moved up.
  • How much hair do I need?
    This question can vary for every head of hair and greatly depends on your goals! The short answer is: book a consult with one of our highly skilled stylists. For tape-in hair, the long answer is: FOR VOLUME ONLY: Short hair: 1-2 bags Long hair: 1-3 bags FOR LENGTH: Chin length hair: 2-3 bags Shoulder length hair: 2-3 bags Mid-back length hair: 2-3 bags Long hair: 2-4 bags
  • What is Remy hair?
    “Remy” hair is hair in which all the cuticles are running in the same direction from root to tip. All Laux extensions are made using only 100% virgin Remy hair. There are benefits to using Remy hair; it is easier to maintain, less likely to tangle and it blends well with your natural hair.
  • Can I order Laux clip-in hair extensions?
    Yes!! We absolutely offer Laux clip in extensions. They are custom order and come in the same volume as our weft hair sewn onto clips. Send us a message on Instagram to order.
  • How short is TOO short for extensions?
    While every head of hair is different (consult!), typically at least 5” of natural hair is required for extensions to be installed and blended.
  • How much do they cost?
    The answer to this question is sort of a riddle. It depends! Every head of hair is different, and depending on your goals, the method can vary. It’s best to meet with your stylist for a consult to get an appropriate estimate. The cost for just the hair can range from $400-$3000 PLUS installation. Your stylist can help find a solution that meets your budget.
  • Weft VS Tape-in VS Keratin extensions? Which is right for me?
    The most efficient way to answer this is by booking a free consult with your preferred stylist. They can assess your expectations, lifestyle, and budget to ensure your extensions are the perfect fit for you. It’s kind of like ordering jeans online… they don’t all fit the same and every person is different! Wefts are typically left in for a longer period of time, making them “less maintenance”. They are also easier to conceal in a topknot/high pony. They are installed in "rows" horizontally around your head and can be a bit bulky for thin hair babes. Tape-ins are great for flexibility if you change your hair color frequently, or maybe don’t want them in very often. They also offer a more seamless blend with shorter lengths of natural hair. They can be installed around the face, blending bangs and face framing pieces. Keratin hair is the most invisible install method and is great for adding both volume and length while looking incredibly natural. It can be installed around the face like tapes, but most people require at least 150 "pieces" of keratin extensions, and you need to be careful when brushing at the root. Each method has its pro's and con's, and realistically, we find a blend of 2 methods is usually ideal. Most of our customers prefer wefts + tapes or keratins around the face.
  • OLAPLEX
    We love our Olaplex professional products and for good reason! Olaplex's Bond Building technology works on a molecular level to repair damaged and broken bonds. These bonds give the hair its structure, strength, and stability. OLAPLEX restores damaged and compromised hair from the inside out. Visit olaplex.com/SHOP for their current line of products. A few of our MUST HAVE products for extensions: Olaplex No.4 & No.5 – Bond Maintenance Shampoo & Conditioner) Olaplex No.3 - Bond Perfector treatment once a week for an extra healthy boost ​ Olaplex No.7 Bonding Oil for hydration and protection
  • DESIGN.me
    ​ https://designmehair.ca/# ​ ​ Design.ME Hold.ME Three-Way Hairspray ​ Design.ME Puff.ME Dry Texturizing Spray ​ Design.ME Quickie.ME Dry Shampoo for Light OR Dark Tones ​ Design.ME Fab.ME Leave-in Treatment
  • Can I color or bleach my extensions?
    FOR ALL THAT IS HOLY - NO!! If your Laux survive, the quality will absolutely be reduced. Let the professionals handle the situation. If you really want to make that jump to the dark or light side, you will likely need to buy new Laux.
  • Do extensions damage my hair?
    If you take care of them, no. Always leave the removal and install to a professional, and follow their guidelines.
  • Can I heat style my extensions?
    You bet your butt you can! That being said, you still need to be careful. ALWAYS use a thermal heat protectant, and do not use the hottest setting on your heat tool. The more heat damage you cause, the less life your extensions will have. A good rule of thumb is if you can bake cookies at the temperature of your heat tool, IT'S TOO HOT!
  • How do I sleep with extensions?
    Before bed always brush and braid hair or put in a low pony to reduce tangling. We recommend using a silk pillowcase – which can also help reduce signs of aging! Pro Tip: before bed, flip your head and gather your already curled hair on top of your head and twist your hair into a little coil bun. When you wake your hair will still be curly!
  • Can I blow dry my extensions?
    Try to blow-dry only the root of your weft. For tapes and clips, letting your hair air dry will help maintain your extensions. NEVER sleep on wet hair. ​
  • How do I prevent tangling?
    BRUSH, BRUSH, BRUSH! Brush softly morning and night with a good quality paddle brush. Our favorites are Wet Brush & the Framar brush! ​
  • Can I go swimming with hair extensions?
    We get it, you're going to want to show off your mermaid hair at the beach or pool! Avoid chlorine exposure if possible. Before swimming, wet hair with clean water, coat with your regular condition, and braid it. After swimming, wash your hair ASAP and include regular treatments.
  • How do I wash my extensions!
    While everyone has their own preferred method, here is our recommending washing ritual: 1. Before you even get in the shower, brush all of the tangles out! 2. We recommend splitting the top portion of your hair and tying it into a loose bun. This allows you to wash the bottom/mid section of your hair, without digging around. Then you can let down the bun, and wash the top portion. 3. Always use good quality, salon products. 4. S C R U B! Really get in there to thorough clean your scalp and root. More than one shampoo round may be required. 5. Condition and treat! Always add leave-in treatments, and apply hair oil to your ends after washing.
  • What length should I get?
    We always recommend a consult with an experience stylist to determine your goals. On our LOOK BOOK page we do have some length example photos to give you an idea!
  • What lengths of hair does Laux offer?
    All of them! Just kidding (sort of). We offer a standard line of lengths for tape-in hair - 16", 18", and 20". All machine wefts and keratin orders are custom order to the length you choose, and you can also order custom tape-in hair lengths. Custom order lengths range from 12"-24".
  • Do you ship to Canada?
    Yes! We proudly ship across Canada through Canada Post. PRIORITY - 1-2 business days $25 STANDARD - 3-5 business days $15 Orders over $600 ship FREE Please note: we are unable to guarantee any shipping times due to conditions beyond our control.
  • Do you ship to the US?
    Yes! We ship to the US via multiple carriers depending on the location. USA OVERNIGHT - 1-2buisness days $80 USA PRIORITY - 2-5 business days $50 USA STANDARD - 5-7 business days $25 Please note: we are unable to guarantee any shipping times due to conditions beyond our control. For orders shipped outside of Canada, your order may be subject to import duties and taxes. Laux hair is not responsible for any additional charges.
  • Can I pickup my order?
    Yes! Local pickup is available in Regina at Blond Studio - 2352 Smith St, during regular business hours after you receive email confirmation.
  • What is your return policy?
    We understand choosing the perfect shade of hair extensions through a computer screen can be difficult. We always offer virtual consults to help you choose the best shade, and our certified stylists offer free consults to match our Laux Hair color ring to your hair shade. Due to the custom nature of most orders, and the level of hygiene we maintain, ALL orders are final sale. Your Laux Hair extensions are ordered specifically for you - your desired length, shade, blend, and weight. We understand there may be situations that arise where you may need to return your Laux Hair. For NON-custom orders that are unopened, unworn, and in original packaging, please contact us for individual assessment.
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